Survey

Home insurance claims in France: 3-minute survey

It's a short survey with no sales pitch; email optional.

Company

1. Have you made a home insurance claim in France? (required)

Yes, in the last 5 yearsYes, longer agoNo, but I'm worried about it

2. What happened? (optional, tick any)

FloodStormBurst pipe or leakFireTheftOther

3. How long did it take from the damage to being paid? (optional)

Under 3 months3 months to a yearOver a yearStill waitingGave up

4. What was hardest? (optional, tick any)

French lettersDeadlinesThe expert's visitListing what was lostGetting repliesOther

5. Did anyone help you? (optional, tick any)

BrokerExpert d'assuréLawyerFriendNo one

6. Would a tool that organises your claim file in English, with tracked deadlines and French letters you approve and send, have helped? (optional)

YesMaybeNo

7. What would you pay for it, one-off? (optional)

NothingUnder €50€50–100Over €100

8. Anything else we should know? (optional)

0 / 2000

9. Email, if you're happy to get the results or have a 15-minute chat (optional)

Your answers are used only for this research, and emails are never shared. ClaimPont is admin only: we do not give insurance or legal advice.

Privacy notice

Admin only

What ClaimPont is, and is not

ClaimPont helps you organise your claim file and write letters in French. We are not an insurer, broker, loss assessor or lawyer, and we do not give insurance or legal advice. We never tell you what your policy covers or how much you may receive, and we do not deal with your insurer on your behalf. You read, approve and send every letter yourself. For questions about cover or a dispute, we can point you to an independent professional.

Nothing on this page is an offer of insurance, a statement of cover, or a quote. No payment is taken here, and this page does not send email.

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